RETURN & REFUND POLICY

For Made-to-Order Personalized Products, we may not be able to cancel or change your order once your items have been put into production. This would mean that the molding and shaping have started. To cancel or change it, would mean a charge of 40% restocking fee based on the item’s price because the item is made to order and can no longer be sold as new. Restocking fee often includes raw material used, human cost, and the handling fee.

    If you have any questions, feel free to CONTACT US or email to support@happyfamilyhere.com. We will answer in 1 - 2 business days.